ICT solutions Kenya, IT consulting Kenya, cloud services Kenya, cybersecurity services Kenya
Strategic ICT Solutions for Modern Businesses
We help organizations grow with reliable technology solutions and expert advisory services. Our focus is on efficiency, security, and innovation.
Frequently Asked Questions
Everything you need to know about working with Equitum Limited
What procurement processes do you support?
We are experienced with World Bank, IFAD, EU, USAID, and Kenya government procurement guidelines. We support open tender, restricted tender, request for proposals (RFP), framework agreements, and direct procurement processes. Our team can provide all required documentation including technical and financial proposals, past performance records, and compliance certificates.
Do you have ISO certifications?
Yes, Equitum Limited is certified to ISO 9001:2015 (Quality Management Systems) and ISO 27001 (Information Security Management). We maintain valid tax compliance certificates, business registration, and all required government clearances. Copies of all certifications are available upon request.
What is your typical project timeline?
Project timelines vary based on scope and complexity. Small installations (10-20 workstations) typically take 2-4 weeks. Medium projects (network infrastructure for 50-100 users) take 1-3 months. Large enterprise deployments may take 3-6 months. We provide detailed project schedules with milestones and can work within donor-funded project timelines.
Do you provide post-implementation support?
Yes, we offer comprehensive post-implementation support including warranty coverage (typically 1-3 years), SLA-backed maintenance contracts, 24/7 emergency support, on-site technical teams, remote monitoring, regular system health checks, and staff training programs. Our support packages can be customized to your organization's needs.
Do you provide post-implementation support?
Yes, we offer comprehensive post-implementation support including warranty coverage (typically 1-3 years), SLA-backed maintenance contracts, 24/7 emergency support, on-site technical teams, remote monitoring, regular system health checks, and staff training programs. Our support packages can be customized to your organization's needs.